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Help fallen at the first hurdle! Plant planner

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Amyl0359
16 Jan, 09:26
I decided to start using the app and start planning what I was going to sow in anticipation for my H series to arrive. So excited! Can’t wait for it to arrive!

Anyway I added my location. Great!
Then I tried to add coriander to be sowed 1st Feb. I filled in the details ( tried with and without a generic photo ) and I just keep getting an error message:
Oops! An Error Occurred
The server returned a "500 Internal Server Error".
I also tried adding basil but again didn’t work.
I have no devices yet as I’m still waiting for it to arrive but surely I can plan before my device arrives?

Please help : )
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Chris
ADMIN
16 Jan, 09:29
Hi Amy - sorry to hear that, I'll look into it now.
We are hoping to ship your H-series this week : )

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Amyl0359
16 Jan, 09:32
I’m counting down the days :D

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Amyl0359
16 Jan, 09:41
I think I may have realised the issue which may be an issue in itself : ) will try now.

I think because I have chosen hydroponics it will only allow the pea shoot plant option.

Trying it now.

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Chris
ADMIN
16 Jan, 09:42
I think it's something else - leave it with me for a few hours and I'll get back to you

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Amyl0359
16 Jan, 09:43
Yeah that also does not work. I tried : )
No worries I will leave it with you.

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Chris
ADMIN
16 Jan, 14:40
Hi Amy - give it a go now

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Amyl0359
16 Jan, 23:11
It’s working : ) yay!!! I can start planning!

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Amyl0359
16 Jan, 23:39
How do I change the location of a plant in the plant planning section
For example I’ve added some herbs to indoors location but now i want to move it to another location such as top shelf etc.
I’ve tried clicking on the location as it is highlighted blue but it just takes me to the location showing all the plants in that location and I can only edit the location itself.


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