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Setting up: Long beep and then nothing

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Beezee
13 Apr, 12:17
Hi there, I’m trying to set up my Watermate Pro. As I’ve a weak Wi-Fi signal in the greenhouse I’ll do an offline mode set up. I turn on the control panel and get a long beep and then nothing else. On my phone I briefly connect to the Harvst Wi-Fi but nothing happens and clicking on the Http number it just says no Wi-Fi. Any advice please? Thank you.

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Chris
ADMIN
15 Apr, 07:06
Hi Beezee
The long beep means it's turning on in offline mode. Make sure the system is staying awake ( green flashing light on top ) after you have turned it on. Earlier control units went to sleep shortly after being turned on ( wake it up with the wake/override button ). At this time of year batteries can be low. Also try turning off your 4G / cellular data before trying to connect to the box wifi. Some phones won't let you connect if the wifi has no internet; the harvst box wifi has no internet.
When you say you are "clicking on" the http number ... you would need to type 192.168.4.1 into the address bar on a browser like Safari or Chrome, in offline mode there's no IP address you can click anywhere.
Can you send a screen shot to support @ harvst. co. uk if you are still having trouble?


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